Serving Southeastern Virginia & Northeastern N.C.
586 Virginian Drive, Norfolk, VA 23505
Tel 757-531-1300   Fax 757-531-1388
Weekday Hours of Operation:
Office 8:30 AM to 4:30PM
Phone 9AM To 12:AM and 1PM to 4PM

BBB Reliability Reports

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Spending with BBB Members ensures you are dealing with businesses committed in writing to BBB quality and customer satisfaction standards.

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Plan Ahead-IRS Tax Tips for 2007... Make the Marketplace a Better Place... Small Businesses are Urged to Protect... Controlling Credit Card Costs...

Unsatisfactory Reports
Here is a printable, cumulative list of all the businesses (and their addresses) that have failed to resolve complaints brought to their attention by the BBB in 2005,  2006, and 2007…

What can YOU tell us about the following businesses that have not responded to Bureau requests for information. Here is a list of names of local companies that have not provided the BBB with important information about…


How to shop safely on the Internet -Unexplainably, people who wouldn't for a moment consider giving their wallet or purse to a total stranger in the grocery store are blithely typing in their credit card and social security numbers, home address, income range etc. to unknown web sites. 

Overview of general issues: Browser tips, junk faxes, get-rich-quick/work-at-home schemes, bogus virus warnings, email chain letters, privacy issues, how to avoid and respond to email spam, safe shopping on the Internet...

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Advertising Online -  Know the Ground Rules
Online advertising presents opportunities no business can afford to miss.  Even the smallest hometown retailer can use the Internet to attract potential customers...

UNRESOLVED COMPLAINTS: The following companies are the latest (last 2 month's) additions to the list of businesses that have not responded to a consumer complaint, or failed to make a promised adjustment or failed to make good on a promise to…

Welcome New Members!  Here are the latest additions to the roster of local businesses who have a history of ethical business practices.  Shop confidently with these merchants…

Renewing Members Thank you for renewing your pledge to the principles of the BBB.  These past two months of renewals include companies that have been Members over 25 years!

Membership Representatives
Membership Representatives, We seek telesales/outside representatives for what may be the best job you'll ever have!  We offer a service every business needs and we have no competition. You will have a great work environment, and unlimited income potential . Full and part time positions available.  Email resume and cover letter to jobs@hamptonroadsbbb.org or fax 757-531-1388 for consideration.

Watch out!!
A few companies may be falsely claiming to be participants in our BBB programs. Use this web site, or our local consumer Anytime line (757-531-1300) to confirm that a company displaying the BBB Torch logo trademark or words, "Better Business Bureau" is truly a current BBB Member in good standing.  Report any violations!

Better Business Bureau, BBB, BBBOnLine, and the BBB Torch, BBBOnLine and BBB CARE logos are federally registered service marks. These marks may be used, with certain restrictions, by Better Business Bureaus and eligible companies participating in Better Business Bureau programs under a license agreement.  It is CBBB policy to take action against all unauthorized use of its marks.  Our online list of Member companies is updated daily. 

Copyright © 2006 Council of Better Business Bureaus, Inc. All rights reserved.
Last updated: April 2007


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